India's Neutral Platform for Business Verification, Documented Reviews & Complaints
Helping consumers and businesses document complaints, share reviews, and verify business information through transparent records.
Public Accountability & Transparency
IBBF maintains documented records of consumer complaints and business responses. This information is available to the public to support informed decision-making.
Learn How IBBF Works →
Submit a Complaint
File formal complaints for administrative documentation with the concerned business.
File a Complaint →
Write a Review
Share your experience with a business in a review or opinion, to help other consumers.
Write a Review →
Verify Your Business
Get a verified status and profile to boost credibility and consumer trust credentials.
Verify Your Business →How It Works
A simple, transparent process — no legal action, just documentation
Submit a Complaint
You complete the form and attach any evidence through our online process.
Verification & Review
IBBF reviews the complaint for completeness and relevance before it is sent to the business.
Business Response
The business gets 3 days to respond. If not, IBBF may publish the complaint and record the non-response.
Status Updates
Complaint status is announced publicly as resolved, unresolved, in review.
IBBF does not act as a legal or government authority at any stage of the process.
What IBBF Does
- ✓Maintains a public registry of business listings and verification status
- ✓Records formal complaints for administrative documentation
- ✓Publishes moderated and approved public reviews
- ✓Provides transparency through documented records
- ✓Enables public access to verification and complaint data
What IBBF Does NOT Do
- ✗Provide legal assistance, mediation, or legal interventions
- ✗Act as a mediator or dispute resolution body or authority
- ✗Offer customer support or complaint handling services
- ✗Guarantee service quality in endorsed or listing services
- ✗Act as a regulator or government authority
Understanding Trust Levels
Trust levels reflect verification status only. They do not indicate service quality, performance, or guarantees.
LISTED Business
Basic business profile created from complaint records or self-registration, identity not yet verified.
BASIC Trust Level
Business has verified basic details, identity confirmed via documents (GST, Address), willing to engage.
HIGH Trust Level
Business meets IBBF verification criteria, responded to all complaints, clear documented history.
Trust indicators are information-based reports on documented transactions/records. IBBF does not guarantee accuracy, performance, or satisfaction.
A Neutral Platform Built on Documentation, Not Opinions
IBBF never characterises or describes the facts of any case. We build trust through Documented Processes.
Document-Based Complaints
Consumers can submit complaints only with supporting documents. No hearsay allowed. Every complaint is logged with a unique reference ID.
Business Participation
Businesses are notified and given a full opportunity to respond. Responses are published after moderation for policy compliance.
Transparent Outcomes
All outcomes are reviewed and verified. What IBBF publishes reflects what can be verified, not a paid or influenced decision.
How IBBF is Different
IBBF does not take sides in fights. We document what happened and let both sides put their story forward.
- ✓ Accountability without bias - we record facts, not opinions
- ✓ Visibility without harassment - businesses can respond fairly
- ✓ Transparency without defamation - we publish facts, not punish
Platform at a Glance
Why Choose IBBF For Your Complaints & Verifications?
India's neutral documentation platform
Independent & Neutral Platform
IBBF is not affiliated with any government body. Our platform serves both consumers and businesses equally without bias.
Verified & Documented Cases
All submissions are reviewed for documentation and compliance with platform guidelines before publication.
Verification Indicators for Businesses
Businesses earn trust badges that help consumers identify legitimate and responsive companies across India.