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File a Complaint

STEP 1
Pre-Screening
STEP 2
Business Information
STEP 3
Complaint Information
STEP 4
Review & Submit
1 Pre-Screening Questions

Answer a few questions to check if your complaint qualifies.

Is this about a product or service you paid for?
Is this a genuine issue (not false or misleading)?
Is this a fair complaint (not targeting a business unfairly)?
Is this issue older than 12 months?
Is this an employee/employer complaint?
Did the issue occur within the last 12 months?
Have you attempted to contact the business directly?
Are you affiliated with this business (owner, employee, partner, or competitor)?
⚠️ Please answer all questions above.

Complaint Types on IBBF

✔ Documented Complaint HIGH WEIGHTAGE

You have written proof — invoice, bill, payment screenshot, email, warranty card, or other official document. This is the highest credibility level on IBBF.

✗ Non-Documented Complaint LOW WEIGHTAGE

No supporting documents provided. Without written proof, claims carry lower credibility.

💡 You may upload documents to increase credibility.

Platform Stats

Complaints Filed0
Reviews Published0
Businesses Listed0
States Covered0

How IBBF Complaints Work

1
Submit Complaint

Fill out the form with your details and documents.

2
IBBF Review

Our team reviews within 2–3 business days.

3
Published

Complaint posted on business profile

4
Business Notified

Business gets 10 days to respond

4
Mediation

IBBF helps both parties reach a resolution.

5
Resolution

Status updated based on response

Need Help?

Having trouble? Contact our support team.

📞 +91-124-421-4351📧 support@ibbindia.org
Mon–Sat, 9AM – 6PM IST

Important Notes

  • IBBF does not provide legal advice
  • Complaints are reviewed before publication
  • Business is given fair opportunity to respond
  • Your identity is never publicly displayed
  • IBBF does not guarantee resolution outcomes
  • Provide accurate details and supporting evidence for better review
  • False complaints may result in account suspension
  • Duplicate or spam submissions may be restricted
IBBF is an independent, non-government platform documenting consumer experiences and business information. Content reflects user submissions and does not constitute legal advice, endorsement, or determination of fault or liability.