Impersonation & Fake Profile Policy

The purpose of this policy is to prevent impersonation, misleading identity claims, and creation of fake or deceptive profiles on the IBBF platform.

IBBF aims to maintain transparency and reliability of business and user information published on the platform.

This policy applies to all profiles and information created or submitted on the IBBF platform, including:

• Business profiles
• User submissions related to business information
• Consumer complaints and reviews referencing businesses
• Attempts to claim or manage a business profile

Business profiles on IBBF may be created through:

• Businesses registering their own profiles, or
• Users submitting complaints or reviews that reference a business

When a business profile is created through user submissions, the profile may initially contain limited or publicly available information until verified or claimed by the business.

Businesses may claim their profile on the platform by completing the required verification process and providing necessary documentation where applicable.

Once the verification process is completed and approved, the business may gain access to manage certain aspects of its profile.

The following activities are not permitted on the IBBF platform:

• Creating a profile that falsely represents a business or organization
• Claiming to be an authorized representative of a business without proper authorization
• Submitting information that intentionally misleads users about a business identity
• Creating duplicate or misleading profiles intended to deceive users

IBBF may review profiles and submissions to identify potential impersonation or misleading information. Review may be triggered through:

• Internal moderation checks
• Reports submitted by users or businesses
• Inconsistencies detected in profile information

If a profile is suspected to be fake, misleading, or created through impersonation, IBBF may take actions including:

All actions are taken to maintain platform accuracy and integrity. Archived profiles and content are retained on the backend — nothing is permanently deleted.

Businesses or users who believe a profile misrepresents their identity may report the issue to IBBF. Reports should include sufficient information to identify the profile and explain the concern.

IBBF may review the request and take appropriate action where necessary.

IBBF operates as a neutral platform documenting business information and consumer experiences. The platform does not independently verify every business profile unless a verification process is completed.

Users are encouraged to review available information and documentation when evaluating a business.

IBBF may update this policy periodically to reflect changes in platform operations or moderation practices. The updated version will be published on the platform.