Takedown Policy

The purpose of this Takedown Policy is to define the process through which content published on the IBBF platform may be reviewed, restricted, or archived when it violates platform policies, applicable laws, or legitimate rights of individuals or businesses.

IBBF aims to balance transparency and documentation with responsible platform governance.

This policy applies to all content submitted or published on the IBBF platform, including:

• Consumer complaints
• Consumer reviews
• Business responses
• Supporting documents or evidence
• User-submitted information or communications

All content may be subject to review under this policy.

Content may be restricted or archived if it is found to violate platform guidelines or applicable laws. Examples may include:

• Abusive, threatening, or harassing content
• Defamatory or knowingly false statements
• Impersonation or fraudulent representation
• Disclosure of sensitive personal or financial information
• Illegal or unlawful content
• Content unrelated to a genuine consumer experience
• Content submitted for promotional or advertising purposes

A takedown request may be submitted by:

• Individuals affected by the content
• Businesses referenced in the content
• Authorized representatives
• Other parties with legitimate concerns

Requests may be submitted through the contact channels provided on the platform. The request should include sufficient details to identify the content and explain the reason for the request.

Upon receiving a takedown request, IBBF may review the content to determine whether it complies with platform guidelines and applicable laws. The review process may include:

• Evaluation of the content in question
• Review of the takedown request and supporting information
• Request for clarification from the parties involved
• Additional internal review where necessary

After reviewing the request, IBBF may take one of the following actions:

The decision will depend on the nature of the content and the information available during the review. Archived content is retained on the backend and never permanently deleted.

IBBF operates as a neutral platform documenting consumer experiences and business information. The takedown process is intended to ensure compliance with platform guidelines and applicable laws.

IBBF does not act as a court, arbitrator, or legal authority in disputes between users and businesses.

Submitting false or misleading takedown requests in order to suppress legitimate consumer feedback may be considered misuse of the platform.

IBBF reserves the right to reject such requests and maintain content where it complies with platform guidelines.

IBBF may update this Takedown Policy from time to time to reflect changes in platform operations, legal requirements, or moderation practices. The updated policy will be published on the platform.