Verification & Service Delivery Policy

This policy explains how verification-related services are delivered on the IBBF platform.

IBBF provides digital verification workflows and review processes for businesses that voluntarily apply for verification.

IBBF verification services are digital and process-based in nature.

Services may include:

• Verification request processing
• Document review
• Information validation
• Communication handling
• Compliance review
• Verification status updates
• Physical verification where considered necessary

IBBF does not ship or deliver physical products as part of the verification process.

Verification timelines may vary depending on:

• Business type
• Document availability
• Response timelines
• Verification complexity
• Additional review requirements

IBBF does not guarantee fixed verification completion timelines.

IBBF may request additional information or clarification during the verification process.

Delays in providing requested information may affect verification timelines or lead to rejection of the verification request.

In certain cases, IBBF may require additional review procedures, including physical verification, where considered necessary as part of the verification process.

Physical verification requirements may vary depending on the nature of the business and available records.

IBBF may update, pause, modify, or improve verification processes from time to time in order to maintain platform integrity, operational reliability, or compliance standards.